Terms and Conditions for Online Merchandise Checkout
Effective Date: Nov 2024
Thank you for shopping with Gear Up Nation! By completing a purchase through our website, you agree to the following terms and conditions. Please read them carefully before making your purchase.
1. Acceptance of Terms
By placing an order on our website, you confirm that you have read, understood, and accepted these Terms and Conditions, which govern your use of the site and the purchase of merchandise from our store. If you do not agree with these terms, please do not proceed with the checkout process.
2. Order Process
a. Order Confirmation: After submitting your order, you will receive an email confirmation with the details of your purchase. Please review this information carefully. If you believe there is an error with your order, contact us immediately.
b. Availability: All orders are subject to product availability. If an item is out of stock or unavailable, we will notify you as soon as possible and offer alternatives or a full refund.
c. Pricing: All prices are listed in US Dollars and are subject to change without notice. The final price charged will include any applicable taxes, shipping fees, or other charges, which will be calculated during checkout.
d. Payment: We accept various payment methods, including Visa, Mastercard, American Express, Discover Card, or ,Maestro By entering your payment details, you authorize us to charge your selected payment method for the total order amount.
3. Shipping and Delivery
a. Shipping Methods: We offer a range of shipping options, and the cost will be displayed at checkout based on the shipping method you select. Delivery times may vary depending on your location and the shipping method chosen.
b. Shipping Address: It is your responsibility to ensure that the shipping address entered during checkout is accurate and complete. We are not responsible for delays or errors caused by incorrect or incomplete address details.
c. Delivery Time: Estimated delivery times are provided at checkout. However, these are only estimates and may vary due to factors outside of our control, such as weather conditions or courier delays.
d. International Shipping: If you are ordering from outside our primary shipping region, additional customs duties, taxes, or fees may apply. These charges are your responsibility and are not included in the purchase price.
4. Returns and Exchanges
a. Non-Returnable Items: Due to the nature of our products, we are unable to accept returns or exchanges for custom or personalized merchandise, unless there is a manufacturing defect or error on our part.
b. Defective or Incorrect Items: If you receive a defective or incorrect item, please contact us within 7 days of receiving the order. We will offer a replacement or refund for defective or incorrect products.
c. Return Shipping: If an item is eligible for return, we will provide instructions on how to return it. Return shipping costs are your responsibility unless the return is due to an error on our part.
5. Order Cancellations
a. Cancellation Policy: Once your order has been placed and processed, it cannot be canceled unless the product is out of stock or there is an error in the order. If you need to cancel an order, please contact us immediately.
b. Custom Orders: Custom or personalized orders cannot be canceled once the design Mock-Up has been approved and production has begun.
6. Intellectual Property
All content on our website, including logos, designs, text, images, and any other materials, are protected by copyright, trademark, and other intellectual property laws. You may not use, reproduce, or distribute any content from our site without our explicit written permission.
7. Limitation of Liability
To the extent permitted by law, we are not liable for any indirect, incidental, or consequential damages arising from your use of the site or your purchase of merchandise. Our total liability for any claim relating to the purchase of products is limited to the amount you paid for the product in question.
8. Privacy
By completing a purchase, you agree to our Privacy Policy, which outlines how we collect, use, and protect your personal information. Please review our Privacy Policy for more details.
9. Changes to Terms and Conditions
We reserve the right to update or modify these Terms and Conditions at any time. Any changes will be posted on this page, and the updated version will be effective as of the date of posting. By continuing to use our website after any changes are made, you agree to the revised terms.
10. Governing Law
These Terms and Conditions are governed by and construed in accordance with the laws of Michigan, USA, without regard to its conflict of law principles. Any disputes related to these terms will be resolved in the appropriate courts in Michigan.
11. Contact Information
If you have any questions about these Terms and Conditions or need assistance with your order, please contact us at:
517-282-4354
4966 Plainfield Ave NE, Grand Rapids, MI 49525